Offline Payment Methods

 

   If you do not have a credit card or prefer to pay us offline, we also accept any of the following payment
   options:
1.Western Union
2.Money Gram
3.Bank Wire Transfer
4.International Money Order
 
 1. Western Union
 

Western Union is the fastest method among the offline payment options. You can transfer money anytime at Agent locations during their business hours, and the transfer of cash from person to person can be done in merely a few minutes, so we always recommend this way for you. Click Here to find a nearby Agent location.

To send money by Western Union, you will need to provide the following information in the form:

The name of the receiver:
First name: MeiLing
Last name: Yuen

Our address:
14G, 14/F, Block 43, Cityone,
Shatin, New Territories,
Hong Kong

After the money is sent, please sign in your Chnlove account and contact Customer Care with the following details:
- Money Transfer Control Number (MTCN)
- Your member ID
- Your first name and last name
- Your address ( Street, city, country and post code )
- Your phone number
- The amount you sent

As soon as your payment is verified and confirmed, we will update your credits.

Please note:

You are supposed to pay by U.S. dollar when sending money. If you pay by another currency, please inform us of the correct amount of your currency once the payment is made.
Hong Kong is regarded as a special administration region in the Western Union system, so you should NOT add "Thailand" after "Hong Kong".
The payment method of Western Union transfers cash from person to person; therefore the name of the receiver should be an individual instead of Chnlove.
The above information is for Western Union Express Payment only. If you are planning to mail an International Money Order, please Click Here for related information.
 
 
 2. Money Gram
 

Similar to Western Union, Money Gram service offers a safe and fast way to send and receive money worldwide.

If you prefer to wire us payment via Money Gram, make sure the payment also payable to:
First name: Meiling
Last name: Yuen

Our address:
Unit 17-18, 13/F, Delta House,
3 On Yiu Street, Shatin,
Hong Kong

After the money is wired, please sign in your Chnlove accoutn and contact Customer Care with the following details:
- Money Transfer Control Number (MTCN)
- Your member ID
- Your first name and last name
- Your address (Street, city, country and post code )
- Your phone number
- The amount you sent

Please note:

It is preferable that you send payment in U.S. dollars. If you use another currency, please convert it into U.S. dollars before you get it transferred to us.
Hong Kong is regarded as a special administration region, so you should NOT add "Thailand" after "Hong Kong".
The handling fees charged at your side by the Money gram should be paid by yourself.
The above information is for Money Gram Express Payment only. If you are planning to mail an International Money Order, please Click Here for related information.
 
 
 3. Bank Wire Transfer
 

You may send us payment in U.S. dollars through Bank Wire Transfer. Our bank info is as follows:

Bank Name: Industrial and Commercial Bank of China (Asia) Limited , Hong Kong
Swift Code: UBHKHKHH
Beneficiary: Chnlove.com
Account No.: 072-720-056-000597
Bank Address: Shop 22J, Level 3, Shatin Centre, Shatin, N.T. Hong Kong

By the way, when sending payment, you may inform the bank staff that JP Morgan Chase Bank is the Correspondence Bank of ours, and this may help to lower down your handling fees. For detailed information, you may consult the local bank staff. Here below is the information of Correspondence Bank for reference:

JP Morgan Chase Bank, N.A., New York
Swift Code: CHASUS33
Account No.: 544-7-20890

Please kindly be notified that the bank service fee is very high, we preferably accept payments above $100.

After the money has been sent, please sign in your CL account and submit the following details to Chnlove Customer Care.
- The amount you sent
- The date when you sent the payment
- Your Chnlove member ID

It normally takes about 3 or 4 working days for funds to arrive our bank account through bank wire transfer. So you need to inform us of your payment in time so that we could have a check into our bank account and then add corresponding credits to your account accordingly.

 
 
 4. International Money Order
 


Here below is the detailed instruction for international money order, please make sure that it is payable to:
Chnlove.com

and mail to the following address:
Unit 17-18, 13/F, Delta House,
3 On Yiu Street, Shatin,
Hong Kong

Please be aware that we do not accept Postal Money Order as we could not cash in it in Hong Kong, and since the bank service fee is very high, currently we only accept payment above USD$135, your understanding of which is highly appreciated.

Also, please double check the beneficiary of the money order is exactly Chnlove.com before you send it out, otherwise we will not be able to cash in it and have to send it back to you for rectification which may result in the delay in updating your credits.

Usually it takes about 10--15 working days for the money order to arrive. We will update your credits once your money order is received and successfully cashed in.

Note:
Don't forget to write down your member ID when sending out the money order.